FREE DELIVERY ON ORDERS OVER R1 250
1. Log a return
Log a return within 30 days of the order being delivered
2. Prepare the Item
Please ensure that the item(s) are packed in the packaging they were received in, or that they are easily identifiable with the inclusion of the order number associated to the item(s).
3. Schedule a collection
Customers who received the wrong or incorrect item will qualify for free shipping on returns. Those who are not happy with the colour/size or product can return it using their own courier or can opt for our courier to collect for R70
4. Refund Process
Once the returns have reached our warehouse, the items in your return will be inspected before the return is processed – this should happen within 72 hours of arrival at our warehouse, after which the refund or store credit initiated.
